Service is front stage :
Series: INSEAD business press Published by : Palgrave Macmillan, (Houndmills [England] ; | New York :) Physical details: xi, 161 p. : ill. ; 25 cm. ISBN:0230006604; 9780230006607.
Subject(s):
Customer services
--
Management.
|
Service industries
--
Management.
|
Total quality management.
Year: 2006
Online resources:
Item type:
Book
| Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| Riara University Library | HF5415.5 .T43 2006 (Browse shelf (Opens below)) | C.1 | Available | 3908/13 | ||
| Riara University Library | HF5415.5 .T43 2006 (Browse shelf (Opens below)) | C.2 | Available | 3909/13 | ||
| Riara University Library | HF5415.5 .T43 2006 (Browse shelf (Opens below)) | C.3 | Available | 3907/13 |
Total holds: 0
Includes bibliographical references (p. 146-149) and index.
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