Service is front stage : (Record no. 1110)

000 -LEADER
fixed length control field 01570cam a22003974a 4500
001 - CONTROL NUMBER
control field 14341153
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20140116120846.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 060414s2006 enka b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2006045398
015 ## - NATIONAL BIBLIOGRAPHY NUMBER
National bibliography number GBA627110
Source bnb
016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER
Record control number 013414353
Source Uk
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0230006604
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780230006607
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)ocm64554692
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency UKM
-- BAKER
-- C#P
-- YDXCP
-- COO
-- BTCTA
-- NLGGC
-- DLC
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5 .T43 2006
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8/12
Edition number 22
084 ## - OTHER CLASSIFICATION NUMBER
Classification number 85.40
Source of number bcl
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Teboul, James,
Dates associated with a name 1940-
245 10 - TITLE STATEMENT
Title Service is front stage :
Remainder of title positioning services for value advantage /
Statement of responsibility, etc James Teboul.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Houndmills [England] ;
-- New York :
Name of publisher, distributor, etc Palgrave Macmillan,
Date of publication, distribution, etc 2006.
300 ## - PHYSICAL DESCRIPTION
Extent xi, 161 p. :
Other physical details ill. ;
Dimensions 25 cm.
440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE
Title INSEAD business press
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 146-149) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services
General subdivision Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Total quality management.
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Contributor biographical information
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/enhancements/fy0643/2006045398-b.html">http://www.loc.gov/catdir/enhancements/fy0643/2006045398-b.html</a>
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Publisher description
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/enhancements/fy0643/2006045398-d.html">http://www.loc.gov/catdir/enhancements/fy0643/2006045398-d.html</a>
856 41 - ELECTRONIC LOCATION AND ACCESS
Materials specified Table of contents
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/enhancements/fy0643/2006045398-t.html">http://www.loc.gov/catdir/enhancements/fy0643/2006045398-t.html</a>
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ocip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type Date checked out
          Riara University Library Riara University Library 22/02/2013   HF5415.5 .T43 2006 3908/13 22/02/2013 C.1 22/02/2013 Book  
          Riara University Library Riara University Library 22/02/2013 1 HF5415.5 .T43 2006 3909/13 30/04/2013 C.2 22/02/2013 Book 30/04/2013
          Riara University Library Riara University Library 22/02/2013   HF5415.5 .T43 2006 3907/13 22/02/2013 C.3 22/02/2013 Book  

Riara University Library,
P.O. Box 49940-00100,
Nairobi, Kenya.