Communicating emotion at work /

by Waldron, Vincent R., Series: Key themes in organizational communication Published by : Polity Press (Cambridge, Umited Kingdom) Physical details: xvi, 194 pages ; 22 cm. ISBN:9780745648958; 0745648959; 9780745648965; 0745648967.
Subject(s): Communication in management -- Psychological aspects. | Emotions. | Communication en gestion -- Aspect psychologique. | Émotions. | Communication in management -- Psychological aspects. | Emotions. | Business and Management. | Emotions.
Year: 2012 Item type: Book
Current library Call number Copy number Status Date due Barcode Item holds
Riara University Library
HD30.3.W3448 2012 (Browse shelf (Opens below)) C.1 Available 10661/23
Total holds: 0

Includes bibliographical references and index.

Emotional Connections : Intersections of Communication, Work, and Feeling -- Communicating Emotion : Levels of Organization and Forms of Expression -- Emotional Occupations -- Work Relationships : Getting Emotional with Peers, Supervisors, and Others -- Emotion and Organizational Morality -- Emotional Trends.

Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.

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