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Waldron, Vincent R.,

Communicating emotion at work / Vincent R. Waldron. - Cambridge, Umited Kingdom Polity Press 2012 - xvi, 194 pages ; 22 cm. - Key themes in organizational communication . - Key themes in organizational communication. .

Includes bibliographical references and index.

Emotional Connections : Intersections of Communication, Work, and Feeling -- Communicating Emotion : Levels of Organization and Forms of Expression -- Emotional Occupations -- Work Relationships : Getting Emotional with Peers, Supervisors, and Others -- Emotion and Organizational Morality -- Emotional Trends.

Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.

ISBN: 9780745648958 0745648959 9780745648965 0745648967

Standard No.: 40020261824

LCCN: 2020275345

Nat. Bib. No.: GBB180933 bnb

Nat. Bib. Agency Control No.: 015841563 Uk

Subjects--Topical Terms:
Communication in management--Psychological aspects.
Emotions.
Communication en gestion--Aspect psychologique.
Émotions.
Communication in management--Psychological aspects.
Emotions.
Business and Management.
Emotions.

LC Class. No.: HD30.3.W3448 2012

Dewey Class. No.: 658.45