Communicating emotion at work /
Series: Key themes in organizational communication Published by : Polity Press (Cambridge, Umited Kingdom) Physical details: xvi, 194 pages ; 22 cm. ISBN:9780745648958; 0745648959; 9780745648965; 0745648967.
Book
| Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| Riara University Library | HD30.3.W3448 2012 (Browse shelf (Opens below)) | C.1 | Available | 10661/23 |
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| HD30.3.O26 1998 Contemporary business communication / | HD30 .3 .O35 1998 Strategic communication in business and the professions / | HD30.3.R37 1994 Effective managerial communication / | HD30.3.W3448 2012 Communicating emotion at work / | HD30.3.W45 2009 Managerial Skills communication | HD30.37.P36 1999 Business data communications and networking / | HD30.37.S63 2005 Smart business networks / |
Includes bibliographical references and index.
Emotional Connections : Intersections of Communication, Work, and Feeling -- Communicating Emotion : Levels of Organization and Forms of Expression -- Emotional Occupations -- Work Relationships : Getting Emotional with Peers, Supervisors, and Others -- Emotion and Organizational Morality -- Emotional Trends.
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
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