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			Relationship marketing : strategy and implementation / Publication: Oxford ; \| Boston : Butterworth Heinemann, 1999 . xiv, 509 p. : , "Published in association with the Chartered Institute of Marketing." Date: 1999 Availability: Items available: [HF5415.55.R45 1999] (2), [HF5438.25.J63 2009] (1), Place hold Add to cart (remove)
			Customer relationship management : how to turn a good business into a great one! / by Roberts-Phelps, Graham. Publication: London : Hawksmere, 2001 . 230 p. : Date: 2001 Availability: Items available: [HF5415.55.R63 2001] (1), General stack [HF5415.55.R63 2001] (2), Place hold Add to cart (remove)
			Relationship marketing management / by Little, Edward, Publication: London : Thomson Learning, 2003 . xi, 236 p. : 25 cm Date: 2003 Availability: Items available: General stack [HF 5415.55 L58 2003 ] (1), Place hold Add to cart (remove)

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