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Customer behavior :consumer behavior & beyond / by Sheth, Jagdish N. Publication: Fort Worth, TX : Dryden Press, 1999 . 1 v. (various pagings) : 26 cm. Date: 1999 Availability: Items available: General stack [HF5415.32.S54 1999] (1),
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Total access :giving customers what they want in an anytime, anywhere world / by McKenna, Regis. Publication: Boston, Mass. : Harvard Business School Press, 2002 . xv, 252 p. ; 24 cm. Date: 2002 Availability: Items available: General stack [HF5415.5.M3855 2002] (1),
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Riara University Library,
P.O. Box 49940-00100,
Nairobi, Kenya.