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			Knowledge services management : organizing around internal markets / by Mills, Peter K., Publication: New York : Springer, 2010 . 189 p. : 24 cm. Date: 2010 Availability: Items available: [HD30.2 .M537 2010] (3), Place hold Add to cart (remove)
			Service science, management and engineering: education for the 21st century / Publication: USA : Springer , 2008 . xxvi; 384p. Date: 2008 Availability: Items available: [HD9980.5.H44 2008] (3), Place hold Add to cart (remove)

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