Essentials of human communication : the basic course /

Includes bibliographical references and index.

Part One. Foundations of Human Communication 1. Preliminaries to Human Communication 2. Culture and Communication 3. The Self and Perception 4. Listening in Human Communication 5. Verbal Messages 6. Nonverbal Messages Part Two. Interpersonal, Small Group Communication, and Organizational Communication 7. Interpersonal Communication: Conversation 8. Interpersonal Relationship Stages and Theories 9. Friends, Lovers, and Families 10. Small Group Communication 11. Members and Leaders 12. Human Communication in the Workplace: Organizational Communication 13. Interpersonal, Small Group, and Workplace Conflict Part Three. Public Speaking 14. Public Speaking Topics, Audiences, and Research 15. Supporting and Organizing Your Speech 16. Style and Presentation in Public Speaking 17. The Informative Speech 18. The Persuasive Speech Glossary of Human Communication Concepts and Skills References Index