TY  - BOOK
AU  - Ellis,Richard
TI  - Communication skills : stepladders to success for the professional
SN  - 9781841502496
AV  - HD30.3.E45 2009 
PY  - 2009///
CY  - Bristol, UK, Portland, OR, USA
PB  - Intellect
KW  - Communication in management
N1  - Includes bibliographical references
UR  - http://www.loc.gov/catdir/toc/fy042/2003282042.html
ER  -