TY  - BOOK
AU  - Slack,Nigel
AU  - Chambers,Stuart
AU  - Johnston,Robert
AU  - Betts,Alan
TI  - Operations and process management : principles and practice for strategic impact
SN  - 9780273718512
AV  - TS183.O64 2009 
PY  - 2009///
CY  - Harlow, England : 
PB  - Prentice Hall/Financial Times
KW  - Manufacturing processes
KW  - Process control
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/toc/ecip0827/2008039182.html
ER  -