TY  - BOOK
AU  - Boulle,Laurence
AU  - Nesic,Miryana
TI  - Mediator skills and techniques: triangle of influence 
SN  - 9781847661449
AV  - K2390.B68 2010 
PY  - 2010///
CY  - Haywards Heath
PB  - Bloomsbury Professional
KW  - Mediation
N1  - Includes bibliographical references and index
ER  -