TY - BOOK AU - Peck,Helen AU - Payne,Andrian AU - Christopher,Martin AU - Clark,Moira ED - Chartered Institute of Marketing. TI - Relationship marketing: strategy and implementation SN - 9780750636261 AV - HF5415.55.R45 1999 PY - 1999/// CY - Oxford, Boston PB - Butterworth Heinemann KW - Relationship marketing N1 - "Published in association with the Chartered Institute of Marketing."; Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/els033/99231549.html UR - http://www.loc.gov/catdir/description/els033/99231549.html ER -