TY  - BOOK
AU  - Burton,John W.
AU  - Dukes,Frank
TI  - Conflict :practices in management, settlement, and resolution
SN  - 0312041977
AV  - HD42.B86 1990 
U1  - 658.4 20
PY  - 1990///
CY  - New York
PB  - St. Martin's Press
KW  - Conflict management
N1  - Includes bibliographical references (p. 210-220) and index
ER  -