TY - BOOK AU - Popplewell,Barry AU - Wildsmith,Alan TI - Becoming the best : how to gain company-wide commitment to total quality SN - 093393114X AV - HD62.15.P66 1990 U1 - 658.5/62 21 PY - 1990/// CY - Carol Stream, IL PB - Hitchcock Pub. Co. KW - Total quality management N1 - Originally published: Hants, England : Gower, c1988; Accompanied by: Becoming the best : a questionnaire approach to determining business excellence / Barry Popplewell ER -