TY  - BOOK
AU  - Jeong,Ho-Won
TI  - Conflict management and resolution :an introduction 
SN  - 9780415450416
AV  - HD42.J45 2010 
PY  - 2010///
CY  - London, New York
PB  - Routledge
KW  - Conflict management
N1  - Includes bibliographical references and index
ER  -