TY  - BOOK
AU  - Mills,Peter K.
AU  - Snyder,Kevin M.
TI  - Knowledge services management: organizing around internal markets 
T2  - Service science: research and innovations in the service economy
SN  - 9780387095189 (hbk. : alk. paper)
AV  - HD30.2 .M537 2010 
U1  - 658.4/038 22
PY  - 2010///
CY  - New York
PB  - Springer
KW  - Knowledge management
KW  - Service industries
N1  - Includes bibliographical references and index
ER  -