Service marketing: An Asia-Pacific Perspective /

Lovelock,Christopher

Service marketing: An Asia-Pacific Perspective / Christopher Lovelock, Paul Patterson and Rhett Walker - 4th edition - Australia : Pearson education australia, 2007. - xiii, 608 : ill. ; 24 cm.

Includes bibliographical references.

9780733986789

2010920830


Service industries--Marketing.
Service industries--Management.
Customer services--Marketing.
Customer services--Management.

HD9980.5.L68 2007

658.8

Riara University Library,
P.O. Box 49940-00100,
Nairobi, Kenya.