Service marketing: An Asia-Pacific Perspective /
Lovelock,Christopher
Service marketing: An Asia-Pacific Perspective / Christopher Lovelock, Paul Patterson and Rhett Walker - 4th edition - Australia : Pearson education australia, 2007. - xiii, 608 : ill. ; 24 cm.
Includes bibliographical references.
9780733986789
2010920830
Service industries--Marketing.
Service industries--Management.
Customer services--Marketing.
Customer services--Management.
HD9980.5.L68 2007
658.8
Service marketing: An Asia-Pacific Perspective / Christopher Lovelock, Paul Patterson and Rhett Walker - 4th edition - Australia : Pearson education australia, 2007. - xiii, 608 : ill. ; 24 cm.
Includes bibliographical references.
9780733986789
2010920830
Service industries--Marketing.
Service industries--Management.
Customer services--Marketing.
Customer services--Management.
HD9980.5.L68 2007
658.8
