Consumer behavior : building marketing strategy /

Hawkins, Del I.

Consumer behavior : building marketing strategy / Del I. Hawkins and David L. Mothersbaugh. - 11th ed. - Boston : McGraw-Hill Irwin, 2010. - xxii, 778 p. : ill.

Includes bibliographical references and index.

Introduction-- Externel influences-- Internal influences-- Consumer decision process-- Organizations as consumers-- Consumer behavior and marketing regulation

9780071288415

2008044958


Consumer behavior--United States.
Market surveys--United States.
Consumer behavior--United States--Case studies.

HF5415.33.U6H39 2010

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