Open innovation in the financial services :growing through openness, flexibility and customer integration /

Fasnacht, Daniel, 1964-

Open innovation in the financial services :growing through openness, flexibility and customer integration / Daniel Fasnacht. - Berlin : Springer, c2009. - xvi, 209 p. : ill. ; 25 cm.

Includes bibliographical references and index.

9783540882305 (cased) 3540882308 (cased) 3540882316 (ebk.) 9783540882312 (ebk.)

2008936473

GBA8B6894 bnb

014772090 Uk


Financial institutions--Management.
Organizational change.
Customer relations.

HG173.F37 2009

332.1068

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Nairobi, Kenya.