Marketing for health services :a framework for communications, evaluation, and total quality management /

Sheaff, Rod.

Marketing for health services :a framework for communications, evaluation, and total quality management / Rod Sheaff. - Milton Keynes [England] ; Philadelphia : Open University Press, 1991. - viii, 182 p. : ill. ; 24 cm.

Includes bibliographical references and index.

033515428X 0335154271 (pbk.)

91113655


Health maintenance organizations--Marketing.--Great Britain
Medical care--Marketing.--Great Britain

RA410.56.S54 1991

362.1/068/8

Riara University Library,
P.O. Box 49940-00100,
Nairobi, Kenya.