Total quality management /
Total quality management /
Dale H. Besterfield ... [et al.].
- Revised 3rd ed.
- Upper Saddle River, N.J. : Prentice Hall, 2011.
- xi, 640 p. : ill. ; 24 cm.
Includes bibliographical references (p. 631-633) and index.
0130993069
2002074916
Total quality management.
HD62.15.T6792 2011
658.4/013
Includes bibliographical references (p. 631-633) and index.
0130993069
2002074916
Total quality management.
HD62.15.T6792 2011
658.4/013