Escape fire :

Berwick, Donald M. 1946-

Escape fire : designs for the future of health care / Donald M. Berwick ; introduction by Frank Davidoff. - 1st ed. - San Francisco : Jossey-Bass, c2004. - xxv, 315 p. : ill. ; 24 cm.

Keynote speeches presented at the annual National Forum on Quality Improvement in Health Care, 1992-2002.

Includes bibliographical references and index.

Kevin speaks -- Buckling down to change -- Quality comes home -- Run to space -- Sauerkraut, sobriety, and the spread of change -- Why the Vasa sank -- Eagles and weasels -- Escape fire -- Dirty words and magic spells -- Every single one -- Plenty.

0787972177 (alk. paper)

2003021193


Health care reform--United States.
Health services administration--United States.
Medical care--Quality control.--United States
Patient advocacy--United States.
Delivery of Health Care--trends--United States--Collected Works.
Organizational Innovation--United States--Collected Works.
Patient Advocacy--United States--Collected Works.
Quality of Health Care--trends--United States--Collected Works.

RA395.A3B47 2004

362.1/0425

W 84 AA1 / B49e 2004

Riara University Library,
P.O. Box 49940-00100,
Nairobi, Kenya.