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Service science, management and engineering: education for the 21st century /

Service science, management and engineering: education for the 21st century / Hefley, B. and Murphy, W. (Editors) - USA : Springer , 2008. - xxvi; 384p. ill:. Tables - Service science: Research and Innovations in the service economy .

Includes index

SSME discipline---SSME education---SSME research---Conclusion

ISBN: 9781441945686

Subjects--Topical Terms:
Service science
Service management

LC Class. No.: HD9980.5.H44 2008

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