Knowledge services management :

Mills, Peter K., 1943-

Knowledge services management : organizing around internal markets / Peter K. Mills, Kevin M. Snyder. - New York : Springer, c2010. - 189 p. : ill. ; 24 cm. - Service science: research and innovations in the service economy ; 8080 .

Includes bibliographical references and index.

9780387095189 (hbk. : alk. paper)

2009935052


Knowledge management.
Service industries.

HD30.2 .M537 2010

658.4/038

Riara University Library,
P.O. Box 49940-00100,
Nairobi, Kenya.